• Social Studies Blog. How to succeed in social business.
  • New Survey Shows Top Trends in Online Communities

    New Survey Shows Top Trends in Online Communities

    Today we’ve released the results of a major survey on wide-ranging community trends.  We had terrific response across both large enterprises and small and midsize businesses (SMBs). More than 800 professionals told us their plans for social support,  marketing, and product ideation We found out about the ROI of support communities (as much as 10-25%), the importance…

    Read More »

    Prezi scales their high growth and freemium model with Get Satisfaction’s online community

    Get Satisfaction customer Prezi has built their community to service more than 45M members. They are a very high growth company with a freemium model that is attracting thousands of followers. To read the full case study, visit  http://bit.ly/prezi-gs. To visit Prezi’s community, go to https://getsatisfaction.com/prezi. Congratulations Prezi!     Subscribe to the Social Studies blog…

    Read More »

    Our Community Boost Webinar with Blackbaud Was a Hit! Watch the replay now!

    Our Community Boost Webinar with Blackbaud Was a Hit! Watch the replay now!

    Our webinar on the 5 Best Practices for Driving Community Engagement with Kristen Gastaldo, Community Manager at Blackbaud, and our very own Tashina Combs, Sr. Manager of Community Education at Get Satisfaction, is now available on-demand!   Check out the replay of the webinar to learn from Kristen about Blackbaud’s 5 Best Practices for Driving…

    Read More »

    Hot off the Press from The Huffington Post: Top Community Trends Revealed in New Get Satisfaction Survey

    Hot off the Press from The Huffington Post: Top Community Trends Revealed in New Get Satisfaction Survey

    Earlier today an article came out in the Huffington Post from Vala Afshar, Chief Marketing Officer of Extreme Networks (Twitter: @ValaAfshar), previewing the results from our brand new survey on community market trends “Online communities are growing in popularity as companies increasingly rely on them for social customer support and service, marketing, sales, and product…

    Read More »
    Scroll To Top