Seduction after the sale

http://headrush.typepad.com/creating_passionate_users/2007/02/too_many_compan.html

Kathy Sierra reminds businesses that they should keep seducing customers after the sale. As she says: “If we want passionate users, we should take a lesson from successful marriages and keep the spark alive.”

This entry was written by Thor Muller and posted on February 26, 2007 at 8:35 pm and filed under Asides. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.

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