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	<title>Comments on: Five ways to build and defend your reputation online</title>
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	<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/</link>
	<description>The Get Satisfaction blog</description>
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		<title>By: AlterSEM posicionamiento web blog &#187; La reputaciÃ³n de la marca</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-1464</link>
		<dc:creator>AlterSEM posicionamiento web blog &#187; La reputaciÃ³n de la marca</dc:creator>
		<pubDate>Fri, 08 Feb 2008 15:38:23 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-1464</guid>
		<description>[...] Thor Muller, fundador de Satisfaction, ha identificado 5 reglas para defender la reputaciÃ³n: [...]</description>
		<content:encoded><![CDATA[<p>[...] Thor Muller, fundador de Satisfaction, ha identificado 5 reglas para defender la reputaciÃ³n: [...]</p>
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		<title>By: Blog e reputazione on line</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-585</link>
		<dc:creator>Blog e reputazione on line</dc:creator>
		<pubDate>Sat, 30 Jun 2007 16:30:12 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-585</guid>
		<description>[...] Vi consiglio di leggere la traduzione dell&#8217;articolo di Thor Muller fondatore di Satisfaction, un sito di customer service fatto dai consumatori. Ecco il link. [...]</description>
		<content:encoded><![CDATA[<p>[...] Vi consiglio di leggere la traduzione dell&#8217;articolo di Thor Muller fondatore di Satisfaction, un sito di customer service fatto dai consumatori. Ecco il link. [...]</p>
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		<title>By: On a des choses Ã  se dire &#187; A propos d&#8217;une rÃ©volution dans la communication</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-477</link>
		<dc:creator>On a des choses Ã  se dire &#187; A propos d&#8217;une rÃ©volution dans la communication</dc:creator>
		<pubDate>Thu, 17 May 2007 16:30:29 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-477</guid>
		<description>[...] Si vousÂ restez sceptique,Â sacrifiez donc quand mÃªme cinq prÃ©cieuses minutes pour lire ce billet de Jeremiah Owyang, un web strategist de Palo Alto, en Californie, qui vous introduit ici Ã  l&#8217;impact que vont avoir les media des masses sur l&#8217;entreprise. Et cinq autres pourÂ Ã©couter, par exemple,Â ces quelques conseils de Thor Muller. [...]</description>
		<content:encoded><![CDATA[<p>[...] Si vousÂ restez sceptique,Â sacrifiez donc quand mÃªme cinq prÃ©cieuses minutes pour lire ce billet de Jeremiah Owyang, un web strategist de Palo Alto, en Californie, qui vous introduit ici Ã  l&#8217;impact que vont avoir les media des masses sur l&#8217;entreprise. Et cinq autres pourÂ Ã©couter, par exemple,Â ces quelques conseils de Thor Muller. [...]</p>
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	<item>
		<title>By: leslie</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-452</link>
		<dc:creator>leslie</dc:creator>
		<pubDate>Fri, 11 May 2007 20:35:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-452</guid>
		<description>Thor, how do you see online reputation management relating to customer service? It seems that companies might be nervous about exposing themselves online because traditionally a brand is well cultivated and highly controlled. How do the points you make about an individual online relate to a company trying to provide better customer service (especially about casting a long shadow and being transparent)?

-Leslie</description>
		<content:encoded><![CDATA[<p>Thor, how do you see online reputation management relating to customer service? It seems that companies might be nervous about exposing themselves online because traditionally a brand is well cultivated and highly controlled. How do the points you make about an individual online relate to a company trying to provide better customer service (especially about casting a long shadow and being transparent)?</p>
<p>-Leslie</p>
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		<title>By: Douglas Kastle</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-451</link>
		<dc:creator>Douglas Kastle</dc:creator>
		<pubDate>Fri, 11 May 2007 04:19:52 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-451</guid>
		<description>Excellent write up, I have been investigating the various impact of online identities for a while. I like the countermeasure for the problem of casting a long shadow, I hadn&#039;t thought of it that way before but it is very obvious once pointed out.</description>
		<content:encoded><![CDATA[<p>Excellent write up, I have been investigating the various impact of online identities for a while. I like the countermeasure for the problem of casting a long shadow, I hadn&#8217;t thought of it that way before but it is very obvious once pointed out.</p>
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	<item>
		<title>By: links for 2007-05-11 &#171; Motherduce - Daily Links</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-449</link>
		<dc:creator>links for 2007-05-11 &#171; Motherduce - Daily Links</dc:creator>
		<pubDate>Fri, 11 May 2007 00:20:22 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-449</guid>
		<description>[...] Five ways to build and defend your reputation online at Demand Satisfaction! Interesting article on building your online persona. (tags: blogging online profile) [...]</description>
		<content:encoded><![CDATA[<p>[...] Five ways to build and defend your reputation online at Demand Satisfaction! Interesting article on building your online persona. (tags: blogging online profile) [...]</p>
]]></content:encoded>
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		<title>By: Cindy</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-448</link>
		<dc:creator>Cindy</dc:creator>
		<pubDate>Thu, 10 May 2007 19:08:12 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-448</guid>
		<description>Thor - Most excellent article.  Reputations are terrifically important in the business world - In our personal world as well.  Thanks for pointing out what most should already be aware of, but unfortunately, too often, are not.  Liked this very much!</description>
		<content:encoded><![CDATA[<p>Thor &#8211; Most excellent article.  Reputations are terrifically important in the business world &#8211; In our personal world as well.  Thanks for pointing out what most should already be aware of, but unfortunately, too often, are not.  Liked this very much!</p>
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		<title>By: Please enjoy the following links at Like It Matters</title>
		<link>http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/comment-page-1/#comment-446</link>
		<dc:creator>Please enjoy the following links at Like It Matters</dc:creator>
		<pubDate>Thu, 10 May 2007 15:31:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.getsatisfaction.com/2007/05/10/five-ways-to-build-and-defend-your-reputation-online/#comment-446</guid>
		<description>[...] Build &amp; defend your online reputation. Thor rocks. [...]</description>
		<content:encoded><![CDATA[<p>[...] Build &amp; defend your online reputation. Thor rocks. [...]</p>
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