Customer service as the new PR, too.

http://blog.guykawasaki.com/2007/05/diy_pr.html

“If you were stripped absolutely naked for the world to see, a few warts might show up, but more people would do business with you.” — Glenn Kelman over on Guy Kawasaki’s blog, talking about his favorite brand of PR: The DIY kind.

Sounds like something we’d say! A very smart, pleasantly counterintuitive approach to public relations.

This entry was written by Lane Becker and posted on July 8, 2007 at 5:52 pm and filed under Asides. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.

One Comment

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  1. Kat
    Posted July 8, 2007 at 6:38 pm | Permalink

    Speaking of customer service… can someone answer my e-mails? :)

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