Comments on: Satisfaction can no longer hide behind its landing page

By: Douglas

Douglas — Fri, 14 Sep 2007 00:57:08 +0000

Congratulations on a successful launch. I’m really looking forward to seeing what you guys will be doing over the next several months. I am sure it will be exciting!

By: Chris Heuer

Chris Heuer — Thu, 13 Sep 2007 15:21:12 +0000

Congratulations! All of the good stuff from all the hard work is about to start being visible – very exciting time. Am looking forward to working with you and helping more companies understand that one of their greatest hidden assetts is their customer’s satisfaction…

By: Beyond Trouble Tickets: Can Satisfaction Make Customer Service Fun? at Like It Matters

Thu, 13 Sep 2007 13:04:21 +0000

[...] Satisfaction, the people-powered customer service application put together by a savvy, creative talented team just off South Park, launches today. Go get a cupcake. [...]

By: francine hardaway

francine hardaway — Thu, 13 Sep 2007 12:59:17 +0000

Thor, when I first heard of Satisfaction at the Microformats session of BarCamp (I am the woman of a certain age from the front row) I was looking forward to seeing what it was. Now I have read that you have funding and have launched. Congratulations! If you end up with a lot of customers from Arizona, you will know I’ve been talking :-)

By: Brian Oberkirch

Brian Oberkirch — Thu, 13 Sep 2007 11:08:23 +0000

Hooray for a great team & a great service! This is going to be interesting & fun. Great job, everyone.

By: Satisfaction - People-Powered Customer Service | A Whole Lotta Nothing

Satisfaction - People-Powered Customer Service | A Whole Lotta Nothing — Thu, 13 Sep 2007 07:01:14 +0000

[...] Satisfaction has launched (more on their blog). Disclaimer: officially I’m a “member” of their “advisory board” (airquotes because it sounds more important than it seems — unofficially, I talked to Lane every so often over the past few months and they patterned some design/interaction decisions similar to the ways I run MetaFilter and Ask MetaFilter). [...]

By: Marc Hedlund

Marc Hedlund — Thu, 13 Sep 2007 06:38:02 +0000

Congratulations! You’ve built an amazing site and you should be proud of it. I look forward to seeing where it goes from here.

By: Matt Haughey

Matt Haughey — Thu, 13 Sep 2007 06:21:51 +0000

Congrats on the launch, the site looks fantastic! I can’t wait to see it fill up with useful tips and feedback.