Minda Zetlin from Inc.com interviewed Thor and I about Satisfaction recently. We had fun with this one because we got to tell the story behind Satisfaction, which came out of the customer service experience Thor, Amy, and Jonathan had running Valleyschwag (though the article suggests I was involved there too, my participation didn’t actually go much further than hanging around the office and heckling them.) Read the article for the full scoop.
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Congratulations! The article captured the spirit of what you guys set out to do. Usually a good sign you’re onto something that is repeatable.
I can’t believe I just misspelled the URL of my own blog ;-)