I figured I might introduce myself since you’ll be hearing from me sooner than later. Get Satisfaction has hired me to help out with the upcoming Customer Service is the New Marketing Summit.
I’m a customer service consultant and writer. Every weekday, I write on my own blog about customer service – Service Untitled. I’ve been doing that for almost two years and it has been a great experience. I’ve also worked in marketing and operations, two areas which I try to combine with my customer service experience.The ultimate goal, of course, is delivering a (nearly) perfect customer and customer service experience. It’s my job to help companies do that.
I’ll be helping to put together the speaker list, promote the summit, and help with the summit’s overall content and direction. Over the coming weeks, you’ll see interviews with speakers, some behind the scenes looks at the summit, and more information about this exciting event.
Remember, the summit is on February 4. Get your tickets now – space is limited and you save money by acting early.
I’m looking forward to meeting many of you soon.
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It would seem that the internet is a very small place….
It sure is! Especially in the customer service space.