SlideShare is featuring the presentations from our fantastic “Customer Service is the New Marketing” Summit speakers as their spotlight item today. Check ‘em out:
Tony Hsieh, Zappos
Robert Stephens, The Geek Squad
Michael Murphy, Virgin
Alex Frankel, Author, Punching In
We’re editing video of the event, too, and will have that out in a couple of weeks.

One Comment
Thanks for posting the presentations. I am making these required reading at my company…especially Virgin and Zappos.