Video: Panel, “Customer Service as Community, Community as Customer Service”

Our second panel at the Customer Service is the New Marketing Summit was on the topic of “Customer Service as Community, Community as Customer Service,” and featured a bevy of Web luminaries: Tara Hunt of Citizen Agency, Matt Mullenweg of Automattic, Patti Roll of Timbuk2, Gina Bianchini of Ning, and moderated by Brian Oberkirch of Small Good Thing.

2 Comments

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  1. Posted March 4, 2008 at 3:38 am | Permalink

    An excellent panel discussion. Thank you for posting the video.

  2. Posted May 4, 2008 at 11:51 pm | Permalink

    I got Patti Roll’d!

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