At the Customer Service is the New Marketing summit, we had an excellent panel on the subject of “Scaling Customer Service,” with Heather Champ from Flickr, Frederick Mendler from Rackspace, Pratap Penumalli from Google, Ross Mayfield from Socialtext, and moderated by Marc Hedlund of Wesabe.
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Video: Scaling Customer Service
Recently, our very own Frederick “Suizo” Mendler participated in a panel discussion on scaling customer service at the Customer Service is the New Marketing summit. Joining Suizo on the panel were Heather Champ from Flickr, Pratap Penumalli…
Video: Scaling Customer Service
Rackspace’s own Frederick Mendler recently particpated in a panel discussion at the Customer Service is the New Marketing summit. The topic of the discussion was scaling customer service. The panel, which was moderated by Marc Hedlund of Wesabe, …