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    Fast Company Article

    Woo-hoo! We just got a write-up in Fast Company. When you’re the one being written about, it’s easy to spot particular places in articles where you think journalists have gotten it wrong. You might say, “Well, that’s not exactly what I said,” or, “The author is just trying to spin this to fit the headline.”...
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    Web 2.0: Sharing Slides

    Last week’s Web 2.0 conference here in San Francisco was stimulating. I know I learned a thing or three. In case you missed it — or wouldn’t throw down the cash for entrance to the full convention — we’ve collected the slides from our two biggest presentations of the week. First, here are the slides...
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    OAuth Hackathon

    Get Satisfaction is organizing a meet-up — next Saturday — to help app developers wrap their heads around and implement the OAuth protocol. If you haven’t heard of it, OAuth is how users can give access to their information on one application on a second app without sharing all of their identity. If you’ve ever...
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    Web 2.0 Conference: We're Speaking

    Web 2.0 is next week. We will be there. You bet we will. In fact, we’ve got a bunch of speaking engagements lined up. Come visit us as we expound on these topics: Start-up funding: Thor speaks in a workshop setting with Rob Hayes (First Round Capital), Jeff Clavier (Softtech VC), and Ted Rheingold (Dogster/Catster)...
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    The Get Satisfaction API is here!

    Our shiny, shiny API, previously announced and much-discussed and anticipated, is ready for the prime time! Check out the extensive documentation for it on our brand spankin’ new developer’s site, powered by our pals over at Mashery. Our goal with the API is to expose every part of the Get Satisfaction service, so that companies...
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    Craigslist Eyes Navel. What Will It See?

    Craig Newmark is a customer service rep. No, for real. I stumbled upon Craig Newmark’s business card on Flickr, and he lists himself as “customer service rep & founder” on that card. (Note that “founder” is second in that title.) It’s always refreshing to see the person in charge of a large organization embrace customer...
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