Infographic: What Makes People Want to Follow a Brand? 
Inside the Mind of a Community Manager 
Infographic: Why Does Gen Y Buy? 
This weekend, we emailed this around to each other (and to our friends) because it’s hilarious.
And, it’s actually about customer service.
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- RT @saasituk: "best kind of luck - serendipity - is the luck that we attract to ourselves" @getsatisfaction ~> http://t.co/gnPoUONZ <... 1 day ago
- RT @wendyslea: Hackathon recognition at The Satisfactory about to begin! @getsatisfaction Nerds showing off magic stuff for our customers! 1 day ago
- Newest @Inc column from @GetSatisfaction CEO @WendySLea - A Better Way to Treat Your Employees http://t.co/9RQA0DiG 1 day ago
- From the new book by our cofounders - How Facebook, Twitter and Get Satisfaction Open Minds by Adding Constraints http://t.co/1X4xB88T 1 day ago
- Q&A with our co-founder Thor Muller in @Forbes - Customer Service in a Social Media World http://t.co/jr5TYZDK @tempo 3 days ago
Recent Comments
“Give a love button indeed, I like this!”
“If you had a "Love" button, I'd push it. Repeatedly.Nice job, guys!”
- Eric Suesz
- in The 2012 ‘Love Your Customers’ Awards #smw
“Thanks for your comment, Zwembad. Actually, the luck we focus on, "serendipity," is a very specific thing, and one that...”
- Thor Muller
- in Get Lucky: How to Prepare for the Unpreparable
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Huge!
Thanks, just retwitted this around :-)
Too bad most of the ppl around me wouldn’t understand a single thing :-)
I was the guy sitting next to him who said “Pfft…This is bull shit.”
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Ha ha! Yes! That was my favorite part!
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