• Monthly Archives: January 2009 Feed Subscription


    All Systems Go

    Our API access is back on, and everything seems to be running smoothly. We have had a very fortunate run of very minimal downtime since we launched Get Satisfaction, and we hope to keep that streak going. But, we absolutely know that it can be frustrating if a site is down even for a few...
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    API Access Off for Maintenance

    Another update! We are going to turn off API access for a few hours while we check into the details of our earlier site outage this morning. This won’t affect our widgets or our main site, but if you have installed our Help Center or created a custom API integration, you won’t be able to...
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    Jump-start! Our Site Is Back Up.

    Thanks for your patience, folks, while we worked to get our site back up and running. We’ll be digging in to make sure we can find the cause of this outage, and we’ll keep you posted if any more outages or slow-downs occur. Subscribe to the Social Studies blog for the tools to unleash the...
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    Get Satisfaction Site Temporarily Down

    We’ve had an unexpected site outage. We’re working with our Internet host to diagnose and fix this as quickly as possible. More details as they become apparent. You can also follow us on Twitter for even more up-to-date information. Speaking of Twitter, we don’t have a cool illustration like their “fail whale” for site outages....
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    Putting the customer at the center

    Hear the founding vision for Get Satisfaction from co-founder Thor Muller. Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave Blank:Do Not Change:Your email:
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