• Social Studies Blog. How to succeed in social business.
  • Daily Archives: March 31, 2009 Feed Subscription

    Kissing and Making Up with 37Signals

    We got hoisted on a petard today. I think we’re going to survive. It started with a big complaint. We’re no strangers to complaints. I see them every day, and occasionally, they’re directed at our own company. Today was one of those days. The folks at 37signals directed a complaint at us on their blog....
    Read More »

    37signals, Get Satisfaction, & You. Join Us Today at 2 PM PST

    Big dust-up about us in the start-up world today! The folks at 37signals wrote a blog post about Get Satisfaction. It led to a lot of discussion. Tons! In the spirit of great customer service, we’re hosting a live Webcast at 2 p.m. PST to answer any and all questions you might have about their...
    Read More »

    Big, Pretty New Home Page

    Hot on the heels of releasing our new header, we’re at it again: making big leaps in design and development. We’re in full-on, get-it-done-mode this month at Get Satisfaction, and one of the things we’ve been working on is now live. It’s our new home page. It’s pretty. It has two buttons: Button #1: “Customer”:...
    Read More »
    Scroll To Top