Webcast #1? It was awesome. Amy did a great job. You can watch it here.

Want a copy of the actual presentation we used, with notes? We’ve added it to SlideShare. Spread the word, share the slides, and let’s get some open-source community management content out there on the Internet.

All we ask is that you observe the Share Alike (share + remix + attribution) Creative Commons license.

Here’s the Keynote version.

Here’s a PDF version.

Ready for Webcast #2? It’s this Wednesday. 10 a.m., PST. You can register right here.

What’s this Webcast all about? Again, it’s about community, but this one is a little different. It’s about building up and measuring your community. Have you tried to build a community and found that it just wasn’t taking off? That’s what this Webcast is about: how to make it take off. We’ll talk about how others have done it and how you can do it for your own organization — and measure the results. Come and play the numbers game with us, get your community mobilized, and get them helping out with the help.

“Reducing Customer Service Support Costs by Turning to the Community”.

Join us!