Comments on: Get Satisfaction 101 http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/ The Get Satisfaction blog Thu, 19 Nov 2009 15:48:49 +0000 http://wordpress.org/?v=2.8.5 hourly 1 By: michael http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-8120 michael Sun, 12 Jul 2009 17:36:47 +0000 http://blog.getsatisfaction.com/?p=924#comment-8120 Get Satisfaction is awesome, keep going guys! Get Satisfaction is awesome, keep going guys!

]]> By: Kennon http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-8089 Kennon Sun, 05 Jul 2009 01:07:39 +0000 http://blog.getsatisfaction.com/?p=924#comment-8089 First, please note my website referenced above is not yet up. However, I have been active on Facebook: http://Facebook.com/kennon.fort I am a former internet marketer from 2002-2004 and have just returned to the industry, currently under contract with a new up-and-coming internet company. I am passionate about giving premium customer service and in that line of thought I did a search on "I hate online support help tickets." My search purpose was to identify more clearly what bugs customers about using support tickets as opposed to email or some other means for solutions to their problems. I know for myself that I have an unpleasant feeling about using "support" systems and therefore am apprehensive about using them with my clients to the exclusion of other possibilities. I feel the personal touch gets lost easily. So in my search, I landed on your site and was glad to discover your organization. Please follow-up with me and let me know what you offer... Upon landing on your site for the first time, I wonder, "what do you want me to do?" So please respond and let's help each other. I thank you for your attention. First, please note my website referenced above is not yet up. However, I have been active on Facebook:

http://Facebook.com/kennon.fort

I am a former internet marketer from 2002-2004 and have just returned to the industry, currently under contract with a new up-and-coming internet company. I am passionate about giving premium customer service and in that line of thought I did a search on “I hate online support help tickets.” My search purpose was to identify more clearly what bugs customers about using support tickets as opposed to email or some other means for solutions to their problems. I know for myself that I have an unpleasant feeling about using “support” systems and therefore am apprehensive about using them with my clients to the exclusion of other possibilities. I feel the personal touch gets lost easily. So in my search, I landed on your site and was glad to discover your organization. Please follow-up with me and let me know what you offer… Upon landing on your site for the first time, I wonder, “what do you want me to do?” So please respond and let’s help each other. I thank you for your attention.

]]> By: raybenz http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-8066 raybenz Sun, 28 Jun 2009 12:16:56 +0000 http://blog.getsatisfaction.com/?p=924#comment-8066 ya it would be nice if i could get a little instruction on how it works??? so maybe i could do something more with it.......thankz raybenz ya it would be nice if i could get a little instruction on how it works???
so maybe i could do something more with it…….thankz raybenz

]]> By: miriam k hunter http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-8043 miriam k hunter Wed, 24 Jun 2009 14:57:05 +0000 http://blog.getsatisfaction.com/?p=924#comment-8043 what is YOUR problem, people? I WANT TO UNSUBSCRIBE!!!!! But it seems impossible. PLEASE LET ME OUT!!!!!!! what is YOUR problem, people? I WANT TO UNSUBSCRIBE!!!!! But it seems impossible. PLEASE LET ME OUT!!!!!!!

]]> By: Talk Amoungst Yourselves: Better Customer Service & Support (And Some Other Benefits, Too) « colaboratorie mutopo http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-7869 Talk Amoungst Yourselves: Better Customer Service & Support (And Some Other Benefits, Too) « colaboratorie mutopo Sat, 02 May 2009 20:04:05 +0000 http://blog.getsatisfaction.com/?p=924#comment-7869 [...] GetSatisfaction has been growing steadily. The service enables customers and companies to interact to resolve specific issues. Customers can start interacting independent of the brands (as they can anywhere, really) and then brands can easily join in. A detailed description of the how and why can be found in this GetSatisfaction 101. [...] [...] GetSatisfaction has been growing steadily. The service enables customers and companies to interact to resolve specific issues. Customers can start interacting independent of the brands (as they can anywhere, really) and then brands can easily join in. A detailed description of the how and why can be found in this GetSatisfaction 101. [...]

]]> By: Charlie http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-7844 Charlie Mon, 27 Apr 2009 14:38:02 +0000 http://blog.getsatisfaction.com/?p=924#comment-7844 Thank you for all of the wonderful information you provide. I am currently trying to incorporate all of this useful information into making my business the best it can be. Thank you for all of the wonderful information you provide. I am currently trying to incorporate all of this useful information into making my business the best it can be.

]]> By: Demand Satisfaction! » Help us review a new page design! http://blog.getsatisfaction.com/2009/04/08/get-satisfaction-101/comment-page-1/#comment-7749 Demand Satisfaction! » Help us review a new page design! Thu, 09 Apr 2009 15:19:38 +0000 http://blog.getsatisfaction.com/?p=924#comment-7749 [...] and allows them to promote their preferred support channels. Above all, we want clarity about what Get Satisfaction is in relation to any organization in our system, whether they use us as a primary support system or [...] [...] and allows them to promote their preferred support channels. Above all, we want clarity about what Get Satisfaction is in relation to any organization in our system, whether they use us as a primary support system or [...]

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