Comments on: Taking the Trouble Out of Trouble Tickets: Our New Partnership with Zendesk http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/ The Get Satisfaction blog Thu, 19 Nov 2009 15:48:49 +0000 http://wordpress.org/?v=2.8.5 hourly 1 By: Get Satisfaction, Zendesk, & JIRA: A Support Mashup » SteamWorx http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8196 Get Satisfaction, Zendesk, & JIRA: A Support Mashup » SteamWorx Thu, 23 Jul 2009 06:23:46 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8196 [...] final piece of the puzzle is the Zendesk and Get Satisfaction integration. More than just a plugin, this is direct fusing of the two, whereby you can send and [...] [...] final piece of the puzzle is the Zendesk and Get Satisfaction integration. More than just a plugin, this is direct fusing of the two, whereby you can send and [...]

]]> By: Get Satisfaction, Zendesk, & JIRA: A Support Mashup - Programming Blog http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8191 Get Satisfaction, Zendesk, & JIRA: A Support Mashup - Programming Blog Wed, 22 Jul 2009 23:44:09 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8191 [...] final piece of the puzzle is the Zendesk and Get Satisfaction integration. More than just a plugin, this is direct fusing of the two, whereby you can send and [...] [...] final piece of the puzzle is the Zendesk and Get Satisfaction integration. More than just a plugin, this is direct fusing of the two, whereby you can send and [...]

]]> By: WebHosts 2009» Blog Archive » Get Satisfaction, Zendesk, & JIRA: A Support Mashup http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8186 WebHosts 2009» Blog Archive » Get Satisfaction, Zendesk, & JIRA: A Support Mashup Wed, 22 Jul 2009 22:03:59 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8186 [...] It All Together The final piece of the puzzle is the Zendesk and Get Satisfaction integration. More than just a plugin, this is direct fusing of the two, whereby you can send and [...] [...] It All Together The final piece of the puzzle is the Zendesk and Get Satisfaction integration. More than just a plugin, this is direct fusing of the two, whereby you can send and [...]

]]> By: Philipp Grunwald http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8154 Philipp Grunwald Sat, 18 Jul 2009 00:16:45 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8154 Sounds great! But if they are to praise, why don't you link them even once, so that one has to google their company? Some things are so basic. :) Sounds great! But if they are to praise, why don’t you link them even once, so that one has to google their company?
Some things are so basic. :)

]]> By: Rich Collins http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8144 Rich Collins Thu, 16 Jul 2009 00:26:54 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8144 I think your use of Zendesk is such an improvement over even the biggest names doing it themselves. Great move guys. Even so I think a key part of customer satisfaction is keeping the client with the same CS agent. How frustrating is it trying to re-explain 3-4 times a problem which should'nt have occurred in the first place. And if your offices ever get gargantuan big, I'd like it if you choose to use a few of my prints. Success to Get Satisfaction I think your use of Zendesk is such an improvement over even the biggest names doing it themselves. Great move guys. Even so I think a key part of customer satisfaction is keeping the client with the same CS agent. How frustrating is it trying to re-explain 3-4 times a problem which should’nt have occurred in the first place.

And if your offices ever get gargantuan big, I’d like it if you choose to use a few of my prints.

Success to Get Satisfaction

]]> By: simone ltt http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8121 simone ltt Sun, 12 Jul 2009 21:12:19 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8121 hello! that sounds great. I'm trying to setup a get satisfaction account for a public administration authority here in italy, do you have some PAs already running on GetSatisfaction that I can see? thanx! :) hello! that sounds great. I’m trying to setup a get satisfaction account for a public administration authority here in italy, do you have some PAs already running on GetSatisfaction that I can see? thanx! :)

]]> By: Andrew Mager http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8107 Andrew Mager Thu, 09 Jul 2009 21:16:10 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8107 Congrats Thor and team Congrats Thor and team

]]> By: Rutger http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8106 Rutger Thu, 09 Jul 2009 21:01:27 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8106 Wow, that's really great news! Can't wait to play with this. Keep up the great work you guys! Regards, R. Wow, that’s really great news! Can’t wait to play with this. Keep up the great work you guys!

Regards,
R.

]]> By: CloudAve http://blog.getsatisfaction.com/2009/07/09/taking-the-trouble-out-of-trouble-tickets-our-new-partnership-with-zendesk/comment-page-1/#comment-8105 CloudAve Thu, 09 Jul 2009 20:55:42 +0000 http://blog.getsatisfaction.com/?p=1146#comment-8105 <strong>One-To-One and One-To-Many, Simultaneously...</strong> I’ve written a few times in the past about[...]... One-To-One and One-To-Many, Simultaneously…

I’ve written a few times in the past about[...]…

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