We are excited to announce that as of 2:48am Pacific Standard Time, we are wrapping up the biggest release of our software since we launched 20 months ago. As part of this, we’ve completed a significant upgrade to our server operations to provide all of our users a more reliable performance. We’d hoped to avoid any downtime at all, but we did decide to roll our systems offline for a few minutes in these off-peak hours to make the transition as gracefully as possible. We sincerely apologize for the inconvenience and the last minute notice, but expect you will think the momentary frustration well worth it.
As for details of our operational update: In addition to increasing our server resources by almost 3x, we have updated some key pieces of our underlying software (Ruby, to be specific) that increases the robustness of our platform. We are also tuning and monitoring our search systems closely, and allocating more resources for email delivery. While we’ve always cared about great performance, we have grown to the point where it is becoming one of our chief obsessions.