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Getsatisfaction.tv: New Look, New Content, New Feed

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We recently updated our Getsatisfation.tv site. It’s our little corner of the Web devoted to how-to videos and presentations about customer service and community.

Our Community Management Webcast series is on there, as are presentations from our 2008 Customer Service Is the New Marketing summit. We’ve also got some tutorials to help you dig into the details of Facebook Connect and our FastPass log-in system, as well as interviews and use cases for companies interested in applying community to customer service but who might need a quick primer on how to get started.

What’s new this week? This week we have two videos to help show you how FastPass works and how you can set it up.

To go along with the new Getsatisfaction.tv, we have a new RSS feed. If you want to know when new content is posted, subscribe to the new feed.