• Social Studies Blog. How to succeed in social business.
  • Monthly Archives: December 2009 Feed Subscription


    Maintenance for Get Satisfaction This Sunday Morning at 11 a.m. PST

    We will have a scheduled outage of the Get Satisfaction site this Sunday morning, January 3rd. Visitors to our site during this time will be presented with a scheduled maintenance notification page, which will point to this blog. Our widgets will likewise be inaccessible during this time and will display the same message that visitors...
    Read More »

    The Midnight Special: First Month Free for $19 Promote Plan

    We’ve got a lot of ideas about how to better serve our customers in 2010. We bet you do, too. Here’s an idea you might like: a special deal on the Promote plan — the first month free. Try us out. We want to make it easy for you to try out a paid plan....
    Read More »

    Scheduled Maintenance for Get Satisfaction

    Important notice that we want to share with you…. We will have a scheduled outage of the Get Satisfaction site tonight. Anyone who attempts to visit Get Satisfaction during this time will be presented with a scheduled maintenance notification page, which will point to this blog. You can always check here or follow our Twitter...
    Read More »

    Free E-Book: 20 Low-Cost Usability Tools

    Q: How many usability people does it take to change a light bulb? A: None. They’re too busy complaining about the door knob. ___________________________________________________ Usability. It’s a tough concept to define. Everyone who’s ever built a Web site has thought about it. Everyone who’s anyone has an opinion about it — and usually isn’t afraid...
    Read More »

    New Moderation Tools Now Live

    Two months ago, we rolled out some moderation tool updates. We’re at it again. The moderation tools just keep getting better. Today, we turned on the new, improved tools. Based on all the great feedback from our customers (of course), we’ve made the tools even more efficient. You can do less clicking and get more...
    Read More »

    What’s In & What’s Out for Serving Customers in 2010

    More trend watching going on! It’s become a holiday tradition in our media-saturated world for news outlets, bloggers, and anyone else with something to say to compile end-of-year lists. One of my favorite kinds of comparisons are “In/Out” lists, and I particularly like this one from the Church of the Customer blog. My favorite one...
    Read More »
    Scroll To Top