• Monthly Archives: March 2010 Feed Subscription


    PRODUCT UPDATE: What Are People Saying About You On Twitter?

    Way back in May 2008 the Get Satisfaction team noticed a remarkable phenomenon on Twitter: companies were responding to their customers when they saw their complaints, feedback, ideas and praise in the tweet-stream. Innovators like Frank Eliason of Comcast (@comcastcares) and Lionel Menchaca at Dell (@lionelatdell) created a whole new business practice by providing real-time...
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    Need More from Your Customer Community?

    We’ve got a brand new video explaining the new Business Plans we launched at the beginning of the month. Check it out! Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave Blank:Do Not Change:Your email:
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    Get Satisfaction announces new plans

    Lane Becker and Amy Muller, co-founders of Get Satisfaction, explain our new plan pricing structure. Visit http://getsatisfaction.com/plans to take advantage of these new plans today! Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave Blank:Do Not Change:Your email:
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    Temporary Downtime – Resolved

    We’re having a bit of unplanned downtime right now, and we’re working on getting everything back up to normal speed. And we’re up! We’re sorry about the unplanned downtime – we take our uptime and availability seriously, and we wanted to give you a quick explanation. We had some temporary instability this morning, and we...
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    Now you can Get Satisfaction for your Company on Facebook, too

    We know you’ve been asking for it, and we’re happy to report it’s finally here – Get Satisfaction for Facebook. If you like Get Satisfaction for your website, you’re going to love our Facebook app. It takes everything that’s great about Get Satisfaction – asking questions, solving problems, and sharing ideas and praise in a...
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