We’re so excited about this one: Get Satisfaction + Facebook. Our super-slick new Facebook app knits your Get Satisfaction community seamlessly on your Facebook fan page. Adding social support to the wall is a whole new dimension of how to extend your customer community in a smart, scalable way.
We know that Facebook is where your most social customers are. As a community manager, I see it all the time – customers posting up questions, ideas, problems and so forth on your wall. There’s questions on the wall you want to answer, track, and keep.
That’s where Get Satisfaction comes in, and we’ve put your community on your wall.
We partnered with the awesome Involver team to build this, and here’s a quick rundown. (Want more details? Click over here, or watch the video:
Small & Medium Business: Support Tab on the Facebook Fan Page
The simplest and most effective way for small and medium companies to use the Fan Page App to support their customers on Facebook. Add it today!
For the Enterprise: Social Engagement Hub
A custom integration for brands and high volume communities that lets you fully brand the community experience inside Facebook fan pages with:
- Brand customization and banner real estate in the fan page community
- Configurable viral post messaging to maximize acquisition of new fans
- Customizable tab name
- Loads of other customization possibilities.
Get in touch with us to get it today.