• Social Studies Blog. How to succeed in social business.
  • Monthly Archives: September 2010 Feed Subscription

    Product Updates: Facebook Support Tab App and Private Communities

    Name your tab and private communities.
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    Party in NYC! Pivot Fall 2010

    Join us in New York!
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    Join Us at GDC 2010 Austin!

    Just a quick heads up that the Satisfactioneers are headed to Austin for the Game Developers Online Conference, October 5-8. Check us out at booth #102! If you’d like to make appointments with sales folks while we’re in town just email sales@getsatisfaction.com. Subscribe to the Social Studies blog for the tools to unleash the power...
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    Why Customer Service is the New Marketing

    Social media and customer communities turn the tables and but the customers in power.
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    What Is Good Customer Service?

    The top commandments, the top saints and the top sinners of customer service.
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    Seth Godin and the Seven Failures

    Seth Godin explores the seven ways companies fail their customers.
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