What is good customer service? What is great customer service?
Here’s the 10 Commandments, the top saints and the top sinners:
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The last unknown quote is from Mahatma Gandhi, India
Bank of America has INCREDIBLE customer support. I have no clue how they would be in the bottom 10. I’ve had to call them 5-15 times in my 10 years with them and every time, they go above and beyond to satisfy me.
Go BofA
That last unknown quote is sometimes attributed to Gandhi and sometimes to L. L. Bean….
Confirmations on either are lacking….
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