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    9 Status Updates That Will Make Me Hide You on Facebook

    Our least favorite overshares.
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    PR Isn’t Dead – It Just Needs to Adapt

    Adapt or die.
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    Infographic: The Social Media Vacuum

    It tweets what it eats.
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    Social Commerce Puts Online Retailer Kiddicare at the Top of the Industry

    Online nursery retailer Kiddicare uses Get Satisfaction community to identify customer advocates and increase first call resolution by 38%.
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    6 Reasons Why We Love Internet Trolls

    Haters gonna hate. And we're gonna love 'em.
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    South by Southwest 2010

    You better believe we’re coming to the party at South by Southwest. Full details… Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave Blank:Do Not Change:Your email:
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