We just released our 2010 report for the past year’s growth and expansion. The juicy press release is below. Key points:
- Sales up over 200%, with over 1,600 paid accounts
- Monthly unique visitor traffic reached 4.9 million across the Get Satisfaction network with over 47,000 companies
- Key verticals include consumer packaged goods, consumer electronics, and social gaming
- New clients include Walmart, Motorola, Panasonic, Pampers, Intuit’s Mint.com, Minecraft, and Flipboard
- Integration with Salesforce.com’s Service Cloud to create a bridge between social networks, customer communities and the popular CRM platform
- Partnership with Involver to develop the ‘Get Satisfaction for Facebook’ application, which is currently used by 350 companies to extend their communities inside the world’s largest social network
- Partnership with analytics service GoodData for in-app statistics
- Relationship with Jive to bring social collaboration across the two offerings
- $6 million in Series A funding round, led by Azure Capital Partners with O’Reilly AlphaTech Ventures and First Round Capital also participating
- Expanded its management team with experienced enterprise software and SaaS executives + built out the development, marketing, and sales staff
- Industry recognition: CRM analyst Paul Greenberg showcased Get Satisfaction on ZDNet’s ‘CRM Watchlist for 2011,’ and the company garnered mentions in The New York Times, Fast Company, AdAge, The Financial Times, CRM, and Mediapost
- And we’ve got a new key hire to introduce…
Part of the investment we announced back in the fall been devoted to expanding our management team as well as key hires in marketing, development and sales. The most recent addition to our team is Scott Barmmer, who joins us as Vice President of Sales. Scott joins us from Salesforce.com, where he led their global accounts sales team.
Meet Scott Barmmer:
And here’s the full press release:
Fantastic story here GS team & 2010 was truly your year to build the perfect base and now 2011 is looking to be a year of rapid expansion with a great team of folks who are the most dedicated I know in the space around customer satisfaction.
~Clint
@cazoomi