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    Infographic: What is the Network Effect?

    Last week we reviewed the History of Networks from railroads to iPads. This week we take a look at the power of networks, how each new individual magnifies the power of the whole group. (Click for larger size) Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave...
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    August 10th – Product Demo: Admin Area – Super Secure

    Upcoming webcast: Think you know Get Satisfaction’s admin area? Think again! Join members of our Product Team for an in-depth look at our brand new *extra* secure admin area. Wednesday, August 10th @ 10am Pacific/1pm Eastern Half hour session Register now for this free session https://www.gotomeeting.com/register/120041094   Subscribe to the Social Studies blog for the...
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    August 3rd – Best Practices: Managing Tone Through Engagement Style

    Upcoming webcast: Internet trolls be warned: we’re about to crush you! Join Director of Community Management Drew Olanoff for a lesson on how to engage customers in your community like the best of the best. Or, as Drew likes to say, “kill them with kindness.” Wednesday, August 3rd @ 10am Pacific/1pm Eastern Half hour session...
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    June 29th – Community College: Get Satisfaction 102

    Upcoming webcast: Join our sparkly-new Director of Community Management on the top tips and tactics to build a powerful, successful community. Wednesday, June 2th @ 10am Pacific/1pm Eastern Half hour session Register now for this free session https://www.gotomeeting.com/register/558735414 Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave...
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    Infographic: The History of Networks

    Remember rotary phones? Still know that morse code from Scouts? Superhighway on-ramps to a series of tubes! DARPA to Derp! Gophers Winsocking Pine to read Usenet! This is the history of the network: (Click for full-size) Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations. Leave Blank:Do Not...
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    We Love Janrain

    Nobody wants to create a new account to use a new online service. Nothing feels more redundant than entering the same information into a site that we’ve added a hundred times before. Something changed a few years ago. Facebook, Twitter, and Google made it easy for web services like Get Satisfaction to allow people login...
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