• Social Studies Blog. How to succeed in social business.
  • Monthly Archives: July 2011 Feed Subscription


    September 7th: How to Implement Facebook for Business

    Upcoming webcast: How can you get started on Facebook with your company? Engaging using the Wall, questions, pictures, videos, and of course…Community. Join Director of Community Management Drew Olanoff for this opportunity to listen, learn, and chat about any questions you might have. Wednesday, September 7th @ 10am Pacific/1pm Eastern Half hour session Register now...
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    August 31st: Employee Roles & Responsibilities – Who’s Doing What?

    Upcoming webcast: When you start a Community, the most important part is to know who is responsible for what, and getting as many people involved as you can! Wednesday, August 31st @ 10am Pacific/1pm Eastern Half hour session   Register now for this free session https://www.gotomeeting.com/register/272032086 Subscribe to the Social Studies blog for the tools...
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    Follow-up from Our Social Media + Community Webcast

    Hey there folks, we want to thank you to those of you who took the time to “come out” to our webcast yesterday about Social Media + Community, especially the demo of the Facebook integration we have at GetSatisfaction (thanks to Involver!) We hit on some high level points, such as: Is Facebook the right...
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    Top 20 Tried and True Ways to Get Satisfaction

    Our new Director of Community Management, Drew Olanoff, debuts on our blog and newsletter with twenty ways to fire up your community to get satisfaction: 1. Hail to the Chief. Everyone you’re talking to could be the President of the United States. Even if you don’t like the President, you’d respect them when talking to...
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    How Spotify Scaled Support to 10 Million Users (and Beyond!)

    Congrats to our friends at Spotify on launching in the US! Lots of us in the office have been (im)patiently waiting for the popular music service to come State-side. Get Satisfaction has been with Spotify from day one as they’ve scaled their service to over 10 million users and we’re pleased as punch to see them...
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    Infographic: The Potential of Big Data

    Too much information! ‘Big data’ refers to sets of data whose size surpasses that of what data storage tools can typically handle. As the amount of digital data grows exponentially each year, big data has the potential to become the next frontier for innovation, competition and profit. (click below for the big-ass version) Subscribe to...
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