Whew! Our non-stop hit parade of new features continues:
Introducing Get Satisfaction Mobile!
Get Satisfaction puts you where your customers are – and increasingly, your customers are everywhere! They can get answers to their questions about your products at that crucial moment: in the store or right when they need help.
Installation? Schm-installation! Get Satisfaction Mobile is available immediately on all paid plans. There’s nothing to install. Just grab the nearest iPhone and go to your community. Chickapow!
Get Satisfaction for Mobile is in open beta and currently optimized for iPhone devices. Android on the way!
Get more detail from our product managers on the product blog:
“Get Satisfaction is designed to help you be wherever your customers are — and increasingly that’s on mobile devices! In fact, the number of mobile visitors to Get Satisfaction communities has more than quadrupled over the past year. And on a percentage basis, it’s almost doubled (from 8% of visitors last year to 15% this year). So the need for mobile support is growing fast!” [more]