• Social Studies Blog. How to succeed in social business.
  • Mobile Support is Here!

    Whew! Our non-stop hit parade of new features continues:

    Introducing Get Satisfaction Mobile!

    Get Satisfaction puts you where your customers are – and increasingly, your customers are everywhere! They can get answers to their questions about your products at that crucial moment: in the store or right when they need help.

    Installation? Schm-installation! Get Satisfaction Mobile is available immediately on all paid plans. There’s nothing to install. Just grab the nearest iPhone and go to your community. Chickapow!

    Learn more with our coverage on TechCrunch.

    Get Satisfaction for Mobile is in open beta and currently optimized for iPhone devices. Android on the way!

    Get more detail from our product managers on the product blog:

    “Get Satisfaction is designed to help you be wherever your customers are — and increasingly that’s on mobile devices! In fact, the number of mobile visitors to Get Satisfaction communities has more than quadrupled over the past year. And on a percentage basis, it’s almost doubled (from 8% of visitors last year to 15% this year). So the need for mobile support is growing fast!” [more]

    Full press release on MarketWatch.

    Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations.


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    Wendy Lea

    About Wendy Lea

    Wendy Lea is the CEO of Get Satisfaction. Wendy currently serves as an angel investor, strategic advisor and board member for a long list of startup companies. Wendy chairs the board for women’s entrepreneur group Watermark and serves on the board of Silicon Valley Social Venture Capital (SV2.org) and Corporate Visions. She has been recognized as a Top 100 Woman of Influence in Silicon Valley and was awarded the Watermark’s “Woman Who Made Her Mark” award.

    3 Comments

    1. thanks for update but i am on the Android :(

    2. I’ve been waiting a long time for this, this makes it so much easier for me instead of turning on my computer when i wake out of bed. Thank you guys, you are great!

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