On the fourth Monday of the new year, we take some time to celebrate and recognize the thousands of community managers on the front lines of customer service and social business. Our ‘Inside the Mind of a Community Manager’ infographic (on the right, click to view) is still one of our most popular infographic ever.
Monday’s big event: GetSat co-founder and Chief Community Officer Amy Muller, will be joining a cadre of community management experts on a Google Hangout sponsored by Dell. Click here for full details on Facebook or on Dell’s Google+ page.
Track today’s festivities on Twitter using hashtag #cmad.
Stay connected throughout the year with the Community Manager, Advocate and Evangelist group on Facebook.
Join our community manager training course that starts in February, led by Robbin Tippins, author of Community 101. Full details…
Our annual survey: We also take a look inside the minds of some of the top community managers in the industry to see what trends they see on the horizon, their greatest challenges and their biggest victories of the past year. We cooked that down into our 2012 Community Manager Insights.