• Social Studies Blog. How to succeed in social business.
  • Community Manager Tip of the Week: Network with Other Community Managers

    community manager tip of the week

    Connecting with other community managers will benefit your career….but that doesn’t mean it can’t be fun!

    Social Media and networking pretty much come hand-in-hand when you’re a Community Manager. As CMs, it’s in our blood to talk to our customers, collaborate with other departments within our company, and promote our brand using social media on a daily basis. But the chance to connect with other Community Managers is especially awesome to share best practices, unique pain points (*cough* trolls and product bugs *cough*), and professional experiences. Networking with other Community Managers is a great way to release a little stress and learn new tricks to truly excel at your job.

    So what are the best ways to network with fellow Community Managers? Everyone has a different way of connecting but here are 3 great ways to start:

    1) TheCommunityManager.com

    The Community Manager is the ultimate one-stop shop for all Community Manager needs. This site provides meetups, case studies, and other resources that are immensely important and valuable to CMs. It’s even more incredible because everything is accessible online so you can be anywhere in the world and still use it! The Community Manager also hosts #CmgrChat, a live Twitter discussion between a large group of CMs every Wednesday at 11am PST for 1 hour. This may be the easiest and fastest way to gain some insight from other CM peers.


    2) Local Community Manager Meetups

    It’s just as important to meet people offline as it is online, and I have personally found a huge amount of value in attending local meetups. My favorite way to find local meetups is through meetup.com. Meeting other Community Managers locally really helps develop close relationships quickly, and it’s always fun to go out and experience something new in your city with a group of like-minded individuals! There are also amazing Facebook groups (both local and solely online-based) like this one and this one so be sure to check out those networking opportunities as well.

    3) Word-of-Mouth Introductions

    This is probably my favorite way to meet other Community Managers. When my colleagues or friends talk about someone they know in a Community role, I automatically ask if they can introduce us and then find time to meet the person. The experience of enjoying a cup of coffee or fun drink at happy hour 1:1 with another person that shares the same professional passion is truly amazing. Group events are awesome, but having the ability to dive a little deeper into conversation definitely has its advantages. Through this method, I’ve met amazing friends that work at companies such as Yelp, Adobe, and Pinterest!

    Bonus Tip: Get Satisfaction is also a fantastic place for Community Managers! :) Feel free to drop by our neck of the woods and post a discussion topic or just check out our current Community Management topics here.

    Are you a fan of networking? If so, what’s your favorite way to network? Share with us in the comments!


    About Stephanie Au

    Stephanie Au, community manager for Get SatisfactionStephanie is one of the Community Managers in the Get Satisfaction Community. When she’s not hanging out in the GetSat Community or hoarding hummus and cheese at her desk, she’s probably searching for the best camping spots in the SF Bay Area or in her kitchen cooking and writing for her food blog, Life Tastes Like Food.

    Subscribe to the Social Studies blog for the tools to unleash the power of customer conversations.

    Previous post link
    Next post link
    Stephanie Au

    About Stephanie Au

    Community Support Manager at Get Satisfaction. Specialties:Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Dreamweaver, Adobe After Effects, Microsoft Office Suite, HTML, CSS, Endnote, Zoomerang Survey Generator, IRB Certified.


    1. I’m also a huge fan of The Community Roundtable – a great online professional network for community managers to learn from one another. They also do amazing research around the business of community. Check ’em out! http://www.communityroundtable.com/

    2. Thanks for including us! We also agree with Caty above about TheCR, and also suggest Rich Millington’s Fever Bee as a great resource.

      When it comes to meet ups, check out all of the local ones on http://www.meetup.com/CM

    Leave a Reply

    Your email address will not be published.

    Scroll To Top