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  • Author Archives: Azita M

    Azita M

    About Azita M

    Data-driven marketing executive with strong product marketing background. Proven track record in creating compelling brands, defining go-to-market strategies, and significantly increasing brand awareness and PR Buzz.

    Get Satisfaction Wins Stevie Award for Sales & Customer Service

    Most of the time in the startup business, you’re working so hard to build and sell the best product for your customers, that you don’t necessarily take time to just take pride in your success. Sometimes, though, third-party recognition—whether in the form of a glowing customer comment or public accolades—makes you truly step back and...
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    Community (not a Mind Reader) is the Best Source of Customer Feedback — #CMcartoon

    In the old days, before social media drove an enormous shift in the way we do business, product teams had to get creative in their quest to prioritize and drive innovation. Surveys, focus groups, market research, tarot cards, and prophets were all fair game as far as getting inside the minds of the customer. The...
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    A Community Manager’s Job is Never Done – #CMcartoon

    On January 28th, in honor of Community Manager Appreciation Day (#CMAD), we launched our cartoon series on the value of  the community manager. Today we unveil our second cartoon and will keep extending our appreciation for the next few weeks, with a new cartoon on our blog every Monday. So let’s take the time to...
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    A Cheer to the Business Value of Community Managers! #CMcartoon

    Today in honor of Community Manager Appreciation Day, Get Satisfaction is launching a cartoon series to highlight the value community managers bring to various departments in their organizations. Community managers are listening and talking to customers every day. They are often the first eyes and ears to what’s happening and as such, it’s their job...
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    Introducing Get Satisfaction for Small Business

    Here at Get Satisfaction we are longtime small business champions. Today we’re happy to announce that no matter how small your small business, we have a new solution designed just for you. Our new offering Get Satisfaction for Small Business now offers our small business customers all the key capabilities of Get Satisfaction Community for...
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    10 Steps to a Thriving Customer Community

    We celebrated our 70,000th customer community last month. This is a big deal for those of us around here who still remember our roots as a scrappy company, built from the ground-up as a response to customer questions about our founders’ side project site, Valleyschwag. But we’re not just excited about 70,000 because of what...
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