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    Top 10 Ways to Increase Engagement in Your Online Community

    The old adage ‘you get what you give’ certainly applies when it comes to community-building. And there are countless ways to ‘give’ that will increase your customers’ overall engagement. The Top 10 Ways to Increase Engagement in Your Online Community, the latest in our Community IQ series, outlines a number of easy strategies to get...
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    Community Gives Prezi a Cost Effective Way to Offer High Quality Support & Peer-to-Peer Sharing

    A Get Satisfaction community, in front of their Zendesk Help Desk, gives Prezi a cost effective way to offer high quality support to its freemium users. http://bit.ly/prezi-gs
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    Get Satisfaction and FeverBee Launch Community Management Essentials, an On-Demand Professional Certification Course

    We are excited to announce Community Management Essentials. Together with FeverBee, we created a brand new certification course designed to create rockstar Community Managers! Community Management Essentials is a self-paced online course that can be completed in a matter of days. This on-demand certification program has been derived from FeverBee’s highly respected in-person course and...
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    Community IQ Webinar Recap- How Bluenose Analytics Built a Vibrant Thought Leadership Community

    We are very excited about the hot topic of our Community IQ webinar: Thought Leadership Communities! Let’s take a moment to define this business-jargon: “Thought leadership should be an entry point to a relationship. Thought leadership should intrigue, challenge, and inspire even people already familiar with a company. It should help start a relationship where...
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    Our Community Boost Webinar with Blackbaud Was a Hit! Watch the replay now!

    Our webinar on the 5 Best Practices for Driving Community Engagement with Kristen Gastaldo, Community Manager at Blackbaud, and our very own Tashina Combs, Sr. Manager of Community Education at Get Satisfaction, is now available on-demand!   Check out the replay of the webinar to learn from Kristen about Blackbaud’s 5 Best Practices for Driving...
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    Hot off the Press from The Huffington Post: Top Community Trends Revealed in New Get Satisfaction Survey

    Earlier today an article came out in the Huffington Post from Vala Afshar, Chief Marketing Officer of Extreme Networks (Twitter: @ValaAfshar), previewing the results from our brand new survey on community market trends “Online communities are growing in popularity as companies increasingly rely on them for social customer support and service, marketing, sales, and product...
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