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Last Tweetsilse8: RT @mcockell1: Building Online Communities “@ilse8: @DaveKerpen digital marketing blog: http://t.co/lWPOyIbn0s" @SOCAP @getsatisfaction @SocialHerd
7 hours ago from Twitter for iPhonemcockell1: Building Online Communities “@ilse8: @DaveKerpen digital marketing blog: http://t.co/lWPOyIbn0s" @SOCAP @getsatisfaction @SocialHerd
7 hours ago from LinkedInjulie_boddy: RT @alleywatch: Community Management Must Be Considered a Strategic Imperative #CMAD infographic by @getsatisfaction http://t.co/d48SfRz2Mx
8 hours ago from FlipboardHLeichsenring: The #SocialMedia #banking Daily is out! http://t.co/YAhcnMUvAN ▸ Top stories today via @getsatisfaction @larryprevost
12 hours ago from Paper.li
The “in” Crowd
“Hi Saurabh, you are exactly right! The shifting expectations of customers can be a lot for companies to wrap their...”
- Hanna J
- in Customer-Centric Companies Reap More Value
“Hi Elaine, Thanks so much for bringing up that point! You definitely taught this social media marketer something new today...”
“"But today’s social customers expect access to these departments anyway, and they expect it to be immediate, transparent, and comprehensive....”
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