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56 minutes ago from Twitter for iPhonedistrictbelle: 3 Critical Skills Community Managers Can Learn from “Whose Line Is It Anyway”? http://t.co/lgB5bogvEj via @TheCMgr | @getsatisfaction
5 hours ago from Osfoora for iOSilse8: RT @mcockell1: Building Online Communities “@ilse8: @DaveKerpen digital marketing blog: http://t.co/lWPOyIbn0s" @SOCAP @getsatisfaction @SocialHerd
14 hours ago from Twitter for iPhonemcockell1: Building Online Communities “@ilse8: @DaveKerpen digital marketing blog: http://t.co/lWPOyIbn0s" @SOCAP @getsatisfaction @SocialHerd
14 hours ago from LinkedIn
The “in” Crowd
“Hi Saurabh, you are exactly right! The shifting expectations of customers can be a lot for companies to wrap their...”
- Hanna J
- in Customer-Centric Companies Reap More Value
“Hi Elaine, Thanks so much for bringing up that point! You definitely taught this social media marketer something new today...”
“"But today’s social customers expect access to these departments anyway, and they expect it to be immediate, transparent, and comprehensive....”
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