• Social Studies Blog. How to succeed in social business.
  • Blog Archives Feed Subscription


    Community Gives Prezi a Cost Effective Way to Offer High Quality Support & Peer-to-Peer Sharing

    A Get Satisfaction community, in front of their Zendesk Help Desk, gives Prezi a cost effective way to offer high quality support to its freemium users. http://bit.ly/prezi-gs
    Read More »

    TriNet Accelerates Innovation Cycles with Online Customer Community

    We recently sat down with TriNet to learn how their business benefits from their online customer community. Madhukar Govindaraju, VP of Products and Software Development, told us, “Get Satisfaction’s community platform has accelerated the pace of innovation.” To maintain a culture of continuous innovation for Trinet’s diverse user base, Govindaraju recognized the need for a...
    Read More »

    Prezi scales their high growth and freemium model with Get Satisfaction’s online community

    Get Satisfaction customer Prezi has built their community to service more than 45M members. They are a very high growth company with a freemium model that is attracting thousands of followers. To read the full case study, visit  http://bit.ly/prezi-gs. To visit Prezi’s community, go to https://getsatisfaction.com/prezi. Congratulations Prezi!     Subscribe to the Social Studies blog...
    Read More »

    Community IQ Webinar Recap- How Bluenose Analytics Built a Vibrant Thought Leadership Community

    We are very excited about the hot topic of our Community IQ webinar: Thought Leadership Communities! Let’s take a moment to define this business-jargon: “Thought leadership should be an entry point to a relationship. Thought leadership should intrigue, challenge, and inspire even people already familiar with a company. It should help start a relationship where...
    Read More »

    Our Community Boost Webinar with Blackbaud Was a Hit! Watch the replay now!

    Our webinar on the 5 Best Practices for Driving Community Engagement with Kristen Gastaldo, Community Manager at Blackbaud, and our very own Tashina Combs, Sr. Manager of Community Education at Get Satisfaction, is now available on-demand!   Check out the replay of the webinar to learn from Kristen about Blackbaud’s 5 Best Practices for Driving...
    Read More »

    Kenandy: Supporting Large Enterprise Customers with Community

    This is the start of a blog series on fantastic Get Satisfaction communities. There are so many innovative things happening with our customers and lessons to share. Today’s blog features leading cloud-based enterprise resource planning (ERP) company Kenandy. Founded by the legendary Silicon Valley pioneer Sandra Kurtzig, Kenandy’s ERP system includes applications for order-to-cash, planning...
    Read More »
    Scroll To Top