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WendySLea: The golden question --> How to Create True Customer Advocates via @HarvardBiz http://t.co/Y6gV7TII3U #custserv #cmgr @getsatisfaction
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GSFNHelp: We're excited to share that our Engage Widgets are now available in all 11 languages on @getsatisfaction: http://t.co/33m25gifUR
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Recent Comments
“Hi Saurabh, you are exactly right! The shifting expectations of customers can be a lot for companies to wrap their...”
- Hanna J
- in Customer-Centric Companies Reap More Value
“Hi Elaine, Thanks so much for bringing up that point! You definitely taught this social media marketer something new today...”
“"But today’s social customers expect access to these departments anyway, and they expect it to be immediate, transparent, and comprehensive....”
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