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Last TweetsKristenGastaldo: RT @getsatisfaction: Who took home 2013 Love Your Customer Awards? @blackbaud @SPS_Commerce @citrixonline & @kristengastaldo to name a few http://t.co/dCox0ej7x0
11 minutes ago from webKristenGastaldo: Thanks @getsatisfaction - love your community and the platform!
11 minutes ago from webgetsatisfaction: @zacharyrd We did! Measuring the value of community is top of mind for us (and for many customers we talk to). Thx for sharing your insight!
2 hours ago from HootSuiteemichsz: RT @anedera: The Heart of a Champion Award to @prezi :) Congrats, guys! http://t.co/gtZsvzK1J6 via @getsatisfaction
2 hours ago from Twitter for Mac
The “in” Crowd
“Hi Saurabh, you are exactly right! The shifting expectations of customers can be a lot for companies to wrap their...”
- Hanna J
- in Customer-Centric Companies Reap More Value
“Hi Elaine, Thanks so much for bringing up that point! You definitely taught this social media marketer something new today...”
“"But today’s social customers expect access to these departments anyway, and they expect it to be immediate, transparent, and comprehensive....”
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