May 5, 2009
The community of users who power Ning social networks have a new way to connect with like-minded creators
San Francisco, CA – April 29, 2009 — Ning, the host for over one million social networks, announced a migration of their Ning Network Creators community from a forum-based environment to Get Satisfaction, a place where customers and employees get together to share experiences, tips, and ideas for how to get the most out of a company’s products.
“Over the course of the past few months, we’ve heard more of you ask for a place to share tips, tricks and thoughts unfettered by and independent of Ning,” said Jason Rosenthal, senior vice president of business operations. “This request makes a ton of sense, as Ning Network Creators is about you, not us. While it has been a important place for us to meet, listen, and talk over the past two years, it’s clear that it’s time for it to evolve.”
Get Satisfaction provides a way for the Ning developer community to lend advice to both new social-network creators and old hands at Ning who may need advice on growing and extending their Ning platform.
About Ning
Founded in October 2004, Ning is an online platform that empowers people to create and discover new social experiences for the most important people and interests in their life. Anyone can sign up to create, discover, or join new social networks on the Ning Platform. With over one million social networks on the Ning Platform, the company provides the largest number of unique social networks on the Internet today.
About Get Satisfaction
Get Satisfaction is revolutionizing customer service by applying the principles of Web 2.0 to improve the experience for both customers and companies. Anyone can add a product or service to the Get Satisfaction platform in order to ask questions, share ideas, or report problems, and company employees actively participate in providing solutions alongside their customers. Participating companies can use the Get Satisfaction community platform to achieve significant reductions in support costs while at the same time increasing customer retention and loyalty. Get Satisfaction’s customer-driven support network lists products and services from over 10,000 companies, including companies like REI, Whole Foods, Timbuk2, Comcast, Twitter, Best Buy, Google, JetBlue, Home Depot, and many others. Join in the conversation at http://www.getsatisfaction.com.