• Customers React to our New Community App

    Customers React to our New Community App

    If you haven’t lately, take a look at the Get Satisfaction Community — you’ll notice some pretty exciting changes to the overall experience. Over the past few months, our product team and engineers have been busy re-imagining the entire community experience. The result is our brand new Community App. The new product will be generally…

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    3 Common Myths about B2B Online Communities

    3 Common Myths about B2B Online Communities

    Throughout the last year we’ve talked to many B2B professionals about engaging with customers through online customer communities.  While we are typically met with enthusiasm for what is an innovative, contemporary approach to customer relationship-building, we also hear about many misconceptions about online communities – what they are, how they are used, and who should…

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    Unpacking Big Social Data—The Video

    Unpacking Big Social Data—The Video

    Big data is a complicated space. For one thing, it’s a relatively new field. For another, it’s extremely….big. As if all the data being collected by search engines, website traffic, applications, etc, etc wasn’t enough, now there’s big social data, too. It was that in mind that Social Data Week brought together industry thought leaders last…

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    Our Latest Product Release Information

    Our Latest Product Release Information

    Looking for the latest product release information from Get Satisfaction?  We’re constantly working on new features and products, and we release software into production multiple times every month.  For example, today we released several new features and updates to our new Community Web Application (currently in Beta) and our Manage Workspace.  You can read about…

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