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  • “Why Community is at the CENTER of the Customer’s Journey”

    What: Get Satisfaction Opens Registration for Strategic Webinar on Online Customer Communities: “Why Community is at the CENTER of the Customer’s Journey,” with guest speaker Vanessa DiMauro, CEO and Chief Digital Officer of Leader Networks Where: Registration is open at: http://bit.ly/IQ-journey-pr When: Thursday, November 20th 11am Pacific Time/2pm Eastern Time Details: It’s a well-known fact…

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    How Hootsuite Used Customer Community to Build its Brand Advocacy Program

    Date: 5 November 2014 Time: 11am-12pm (warm up starting at 10:30am) PST Guest: Jeanette Gibson, VP Community and Customer Experience http://bit.ly/IQ-hootsuite-gs Who wouldn’t want the kind of spectacular growth that social media platform provider Hootsuite is experiencing? In the last year alone, Hootsuite has grown from 7 to more than 10 million users. What’s the…

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