• Social Studies Blog. How to succeed in social business.
  • Community Engagement Is Core To Social Business Strategy

    This week, Salesforce announced a new collaboration service that blew up CRM and technology news outlets alike.  The service is an extension of Chatter, Salesforce’s enterprise social network for collaboration. These Chatter Communities make it possible to bring partners and customers into the conversation by extending Chatter beyond a company’s walls. You might be thinking,…

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    Join us for the Findings that will Revitalize your Social Media Strategy

    According to eMarketer, U.S. companies spent over $3 billion last year on Facebook brand pages and social media advertisements – and the return has been abysmal. Social media is about authentic customer engagement, yet companies have turned social into another digital advertising channel. On July 26, 2012, Get Satisfaction and InterWest Partners will unveil the…

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    Thank YOU, Dear Fans!

    Thank YOU, Dear Fans!

    These are pretty exciting times for us here at the Satisfactory. We have a bigger, sunnier office in Potrero Hill, our newly launched Get Satisfaction Engage widget architecture, and, as of this morning, 15,000 Facebook fans!  We just wanted to say thank YOU, for being so ridiculously awesome! And for every one of you, dear…

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