Get Satisfaction

Social Studies Blog

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Press Releases

April 21, 2010
Get Satisfaction + Facebook:

Get Satisfaction Connects Customer Support and the Social Web

New App for Small and Medium Business to Use Facebook Fan Pages for Cost-effective Service and Support.

March 10, 2010

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Get Satisfaction Social Engagement Hub Transforms Facebook Fan Pages — Creates a Window in the Wall

Get Satisfaction connects the Social Web and CRM by uniting customers and brands, leveraging Facebook to bring valuable consumer content, knowledge, and insight into the business.

March 9, 2010

Google Apps Marketplace

Google + Get Satisfaction = Social Business for Real Businesses

Announcing our offering of integrated solutions for businesses using Get Satisfaction and Google Apps.

February 23, 2010

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Mint.com Users Have a New Way to Get Satisfaction

Integration With GetSatisfaction.com Expands Customer Access to Product Team, Enhances Personal Service .

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January 8, 2010

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Get Satisfaction Joins Salesforce.com’s Service Cloud 2 with New Integrated Application Available on the AppExchange

Companies can now integrate social communities on Get Satisfaction with Service Cloud 2 via salesforce.com’s AppExchange to provide superior customer service and join customer conversations everywhere they take place.

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October 21, 2009

Get Satisfaction and CustomWare Team Up to Integrate and Collaborate on Salesforce AppExchange Social CRM Solution

The partnership brings together two customer-centric organizations focused on integrating public user communities with internal CRM support systems.

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July 17, 2009

Get Satisfaction 2.0 Release Connects the Dots from Social to CRM

Get Satisfaction 2.0 leapfrogs the platform directly to Social CRM — knocking down barriers between the public user community and internal CRM support systems.

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May 5, 2009

Get Satisfaction Welcomes Ning Network Creators

The community of users who power Ning social networks have a new way to connect with like-minded creators.

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March 30, 2009

Six Apart Creates Social Space on Get Satisfaction for Enthusiastic TypePad Customers

TypePad Employees Join Customers in Conversations About Their Product on Popular Get Satisfaction Community Site

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March 25, 2009

Get Satisfaction Community Webcast Series Celebrates Debut with Premium Services Giveaway

New Webcast explores the intersection between community management and customer service

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