JUNE 2 – 3, 2009
Thor appears at Media Bistro Circus in New York: New Business Models for Media
Mediabistro Circus: Extraordinary Impact explores the convergence of digital and traditional media, why it matters, and how it affects the work you do. It’s two days of inspired programming designed to bring together hundreds of top-level professionals from across the media disciplines.
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SEPTEMBER 17, 2009
Lane appears at the Dutch eCommerce Conference in Rotterdam
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OCTOBER 9, 2009
Lane appears at ACCE Conference & Expo in Las Vegas
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PAST EVENTS
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APRIL 15, 2009
Lane appeared at NorCal PDMA in Palo Alto.
This presentation explored how innovative businesses are becoming more transparent with their audience, engaging customers to help solve each others’ problems, design new products and spread the word, and suggests an overall framework and initial steps that online and offline companies can take to start having a real conversation with their customers.
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APRIL 17, 2009
Lane appeared at Netroots Nation in San Francisco: The Wisdom of Crowds.
You might have heard the term “crowdsourcing,” but how can it work for you? Seasoned practitioners put this concept to use in effective ways. Get Satisfaction president Lane Becker, new media consultant Gina Cooper and Beth Murphy of Digg led this session.
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APRIL 29, 2009
Amy appeared at NewComm Forum 2009 in San Francisco: Things That Go Bump in the Night (with Jeremiah Owyang)
Discussion centered around how Web 2.0 is affecting business models and economic behavior, how social media can enhance innovation, and learn best practices for successfully implementing and managing social media programs in your organization.
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MAY 4, 2009
Scott Hirsch appeared in San Francisco: Helping Those Who Help Themselves: Crowdsourcing.
Users find they get better support from the community than from vendors. Meanwhile, self-service support costs companies a fraction of the price of a staffed helpdesk. In the online era, the best answers come from the customers themselves. But this isn’t a license to ignore customer problems; rather, it’s a chance to rethink the role of support: To build and nurture the platforms on which a community of end users can help itself. This session considered the latest trends in online support, as well as some of the perils of doing it wrong.
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MAY 4 – 5, 2009
Lane appeared at NextWeb in Hamburg, Germany: “Customer Service is the New Marketing”
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MAY 7, 2009
Thor appears in a Forum One online Webinar Surviving and Thriving with Online Community and Social Media
The economy is in a state of flux, but interest in and use of online communities and social media has never been higher. Hear from a panel of experienced community executives about how they are guiding their community-based businesses through the economic challenges, and hear about the opportunities they see on the horizon. Join Bill Johnston of Forum One Networks, Thor Muller of Get Satisfaction, Chris Kenton of SocialRep, and Scott Wilder of Intuit for an in-depth discussion around social media and online community strategies and tactics for surviving and thriving in the economic downturn.
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MAY 12, 2009
Amy appears at Women Who Tech online event: Launching Your Own Startup (with Rashmi Sinha from SlideShare)
Women Who Tech brings together talented and renowned women breaking new ground in technology who use their tech savvy skills to transform the world and inspire change. We provide a supportive network for the vibrant and thriving community of women in technology professions by giving women an open platform to share their talents, experiences, and insights. On May 12, 2009 the second annual Women Who Tech TeleSummit (held via phone and web) will bring together hundreds of women from across the US and abroad in the non-profit, political and business world for an incredible lineup of thought provoking panels featuring technology change makers.
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MAY 20 – 22, 2009
Lane and Thor appear at WebVisions in Portland: Design Patterns for Postconsumerism
The good news is that we’re already in possession of the mechanisms (many of them Web-based, or based on what we’ve learned from the Web) for transforming our consumerism into something sustainable. We just have to piece them together. This presentation offers a visionary but practical blueprint to get us there.
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MAY 30, 2009
Lane appears at Big (D)esign Conference in Dallas: Work Like the Network
The Big Design Conference is an intense day of learning within the scope of strategy, social media, user experience, and code development. Experts from across the country will gather to present theories, research, experiences, and best practices to students, professionals, and executives looking to stay on the bleeding edge.
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